Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my size?
We provide a comprehensive size guide on every product page, featuring measurements for petite, regular, and tall fits to ensure the perfect choice.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You have a 30-minute window after placement to cancel or modify your order through your account.
What is the Gap Good Rewards program?
It is our free loyalty program where members earn points on every purchase, enjoy free shipping on orders over $50, and receive exclusive discounts.
Do you offer international shipping?
Yes, GAP ships to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination.
How should I care for my denim items?
To preserve the color and fit of your denim, we recommend washing inside out in cold water and air drying whenever possible.
Are in-store returns available for online purchases?
Yes, most items purchased online can be returned to any GAP retail location, excluding GAP Factory stores.